Job Opportunity: Programme Coordinator at Common Purpose Ireland
Common Purpose Ireland is seeking a Programme Coordinator to support their delivery team who are primarily based in Ireland.
About Common Purpose:
Common Purpose is a global social enterprise across Asia, the UK, Europe, Africa and the US that was founded in 1989 that develops leaders who can cross boundaries. This enables them to solve complex problems both in organisations and in cities. They deliver face-to-face and online leadership courses for multiple generations of leaders: from students in universities to senior leaders in organisations and society.
Common Purpose (Ireland) is a licensee of The Common Purpose Charitable Trust delivering experiential leadership development programmes in Ireland. Common Purpose (Ireland) was established in 1996 as a charity and Company Limited by Guarantee.
They are currently looking for support for their programme delivery team who are based primarily in Ireland but as part of a wider global team with colleagues also in the US, India, Singapore and Australia. You will be supporting our programme delivery for a broad range of clients and participants, from young people to senior leaders. This role is full time and flexible regarding location and regarding in-office or home-based.
Common Purpose is an equal opportunities employer and they welcome applications from minority groups.
Main Purpose of the Role:
The Programme Coordinator is a member of Common Purpose staff reporting to the Programme Director with dotted line supervisory accountability to the CEO.
The Programme Coordinator has supportive administrative and customer service responsibility for Common Purpose (Ireland). The role is to support quality, sales and delivery of Common Purpose programmes in Ireland while providing administrative support to the team.
1) Events and Programme Coordination
Responsible for the efficient administration of all systems and activities pertaining to Common Purpose Ireland’s suite of leadership development programmes
Support Common Purpose teams in delivering high quality virtual, in-person and live-streamed events, programme days, launches, and alumni events, under the guidance of the Programme Director
Manage the administration and coordination of virtual programmes during the sessions using Zoom, including creating and managing breakout rooms, communicating with participants using the chat function, sharing slides and handling client issues
Compile information, sales and briefing packs
Identify materials for the curriculum and produce quality supporting materials
Liaise with, and visit, venues prior to in-person and live-streamed events; organise catering; handle venue bookings
Regular liaise with, and support, programme participant groups e.g. in relation to dietary requirements, biographies, support with the participant website, App, and assessment procedures
Identify, contact and brief contributors, panellists and visit hosts
Physically set up the venue for in-person events e.g. set up the room, registration arrangements, etc. (*If you have a physical disability, we will work around these job tasks to accommodate you.)
2) Systems Management, Finance and Governance:
Data entry and data cleansing on systems and databases including Common Purpose global CRM
Maintain and maximise the use of IT systems
Run and organise the office systems
Keep Common Purpose knowledge base up to date
Order stationery and office supplies, handle post and maintain effective office administration procedures
Take clear and concise minutes of meetings as required
Preparation and administration of documentation relating to governance, the Board and Advisory Group
Raise invoices and collect debts promptly and reporting of cashflow
Prepare monthly financial reports and cashflow
Report on KPIs against the strategic plan
Responsible for financial reporting to Board in conjunction with the CEO
3) Relationship Management, Sales and Marketing Coordination:
You will act as the key communicator for programme participants before, during and post programmes via email, social media, phone, web portal and App communications.
Support the team with marketing initiatives; PR opportunities; graduate communications
Regular telephone and email contact with businesses, public sector organisations and charities arranging sales/recruitment meetings
Sales calls to follow-up when information has been sent
Research case studies through our knowledge base
Regularly update the sales database with contact details and track customer movements
Maintain regular communications and good relationships with key stakeholders (e.g. programme participants, Advisory Group members, contributors and alumni)
Present a professional, helpful and efficient image of Common Purpose at all times
N.B The main duties and responsibilities of the post are outlined in this job description. This list is not exhaustive and is intended to reflect the main tasks and areas of work. Changes may occur over time and employees will be expected to agree to any reasonable changes to the job description that are commensurate with the grade and in line with the general nature of the post. Employees will be consulted about any changes to the job description before these are implemented.
Common Purpose (Ireland) are willing to consider candidates from any background provided they can demonstrate the relevance of their skills. The person appointed will essentially demonstrate:
Qualifications, experience and competencies
An undergraduate degree (or equivalent qualification) in any subject preferably in a business-related subject
2-3 years in office management, event management, customer service or administration
Must be a team player who thrives on deadline-driven projects and can deliver under pressure
Meticulous attention to detail
Excellent organisation skills
Excellent written and verbal communication skills
Ability to organise and analyse data to detect patterns and opportunities
Ability to maintain high standards of professional conduct at all times: telephone, email and in-person
Highly IT literate with experience in using Word, Excel, PowerPoint, email and CRMs
Self-starter and ability to get up and running quickly
An understanding of and commitment to Common Purpose’s mission, values and behaviours
Experience in proactively identifying and addressing issues
An interest in positive change in the world
Qualifications, experience and competencies
Event organisation experience
Good knowledge of the area, its key issues, and significant organisations
Experience of working in an office/ sales-based environment
In-depth experience working with CRM databases
In-depth experience with financial procedures – invoicing, tracking cashflow, financial reporting
Experience working with online communications platforms – e.g. Zoom
Knowledge of Irish financial regulations and company law and governance
Knowledge of the Charities Governance Code or qualifications/experience in public policy
Application deadline: 10/11/2021
Expected start date: 22/11/2021
Job Types: Full-time, Permanent
Salary: €28,000.00-€32,000.00 per year
Schedule: Monday to Friday
Work remotely: Temporarily due to COVID-19
Please send a Cover Letter and CV to firstname.lastname@example.org by COB on Wed 10th Nov 2021.
* Interviews will be held during the week commencing 15th Nov 2021 *