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Job Opportunity: Programme Coordinator at Common Purpose Ireland

Common Purpose Ireland is seeking a Programme Coordinator to support their delivery team who are primarily based in Ireland.

About Common Purpose:

Common Purpose is a global social enterprise across Asia, the UK, Europe, Africa and the US that was founded in 1989 that develops leaders who can cross boundaries. This enables them to solve complex problems both in organisations and in cities. They deliver face-to-face and online leadership courses for multiple generations of leaders: from students in universities to senior leaders in organisations and society.


Common Purpose (Ireland) is a licensee of The Common Purpose Charitable Trust delivering experiential leadership development programmes in Ireland. Common Purpose (Ireland) was established in 1996 as a charity and Company Limited by Guarantee.


They are currently looking for support for their programme delivery team who are based primarily in Ireland but as part of a wider global team with colleagues also in the US, India, Singapore and Australia. You will be supporting our programme delivery for a broad range of clients and participants, from young people to senior leaders. This role is full time and flexible regarding location and regarding in-office or home-based.


Common Purpose is an equal opportunities employer and they welcome applications from minority groups.


Main Purpose of the Role:

The Programme Coordinator is a member of Common Purpose staff reporting to the Programme Director with dotted line supervisory accountability to the CEO.

The Programme Coordinator has supportive administrative and customer service responsibility for Common Purpose (Ireland). The role is to support quality, sales and delivery of Common Purpose programmes in Ireland while providing administrative support to the team.


Responsibilities:

1) Events and Programme Coordination

  • Responsible for the efficient administration of all systems and activities pertaining to Common Purpose Ireland’s suite of leadership development programmes

  • Support Common Purpose teams in delivering high quality virtual, in-person and live-streamed events, programme days, launches, and alumni events, under the guidance of the Programme Director

  • Manage the administration and coordination of virtual programmes during the sessions using Zoom, including creating and managing breakout rooms, communicating with participants using the chat function, sharing slides and handling client issues

  • Compile information, sales and briefing packs

  • Identify materials for the curriculum and produce quality supporting materials

  • Liaise with, and visit, venues prior to in-person and live-streamed events; organise catering; handle venue bookings

  • Regular liaise with, and support, programme participant groups e.g. in relation to dietary requirements, biographies, support with the participant website, App, and assessment procedures

  • Identify, contact and brief contributors, panellists and visit hosts

  • Physically set up the venue for in-person events e.g. set up the room, registration arrangements, etc. (*If you have a physical disability, we will work around these job tasks to accommodate you.)


2) Systems Management, Finance and Governance:

  • Data entry and data cleansing on systems and databases including Common Purpose global CRM

  • Maintain and maximise the use of IT systems

  • Run and organise the office systems

  • Keep Common Purpose knowledge base up to date

  • Order stationery and office supplies, handle post and maintain effective office administration procedures

  • Vendor management

  • Take clear and concise minutes of meetings as required

  • Preparation and administration of documentation relating to governance, the Board and Advisory Group

  • Raise invoices and collect debts promptly and reporting of cashflow

  • Prepare monthly financial reports and cashflow

  • Report on KPIs against the strategic plan

  • Responsible for financial reporting to Board in conjunction with the CEO


3) Relationship Management, Sales and Marketing Coordination:

  • You will act as the key communicator for programme participants before, during and post programmes via email, social media, phone, web portal and App communications.

  • Support the team with marketing initiatives; PR opportunities; graduate communications

  • Regular telephone and email contact with businesses, public sector organisations and charities arranging sales/recruitment meetings

  • Sales calls to follow-up when information has been sent

  • Research case studies through our knowledge base

  • Regularly update the sales database with contact details and track customer movements

  • Maintain regular communications and good relationships with key stakeholders (e.g. programme participants, Advisory Group members, contributors and alumni)

  • Present a professional, helpful and efficient image of Common Purpose at all times


N.B The main duties and responsibilities of the post are outlined in this job description. This list is not exhaustive and is intended to reflect the main tasks and areas of work. Changes may occur over time and employees will be expected to agree to any reasonable changes to the job description that are commensurate with the grade and in line with the general nature of the post. Employees will be consulted about any changes to the job description before these are implemented.


Person Specification

Common Purpose (Ireland) are willing to consider candidates from any background provided they can demonstrate the relevance of their skills. The person appointed will essentially demonstrate:


Essential

Qualifications, experience and competencies

  • An undergraduate degree (or equivalent qualification) in any subject preferably in a business-related subject

  • 2-3 years in office management, event management, customer service or administration

  • Must be a team player who thrives on deadline-driven projects and can deliver under pressure

  • Meticulous attention to detail

  • Excellent organisation skills

  • Excellent written and verbal communication skills

  • Ability to organise and analyse data to detect patterns and opportunities

  • Ability to maintain high standards of professional conduct at all times: telephone, email and in-person

  • Highly IT literate with experience in using Word, Excel, PowerPoint, email and CRMs

  • Self-starter and ability to get up and running quickly

  • An understanding of and commitment to Common Purpose’s mission, values and behaviours

  • Experience in proactively identifying and addressing issues

  • An interest in positive change in the world


Desirable

Qualifications, experience and competencies

  • Event organisation experience

  • Good knowledge of the area, its key issues, and significant organisations

  • Experience of working in an office/ sales-based environment

  • In-depth experience working with CRM databases

  • In-depth experience with financial procedures – invoicing, tracking cashflow, financial reporting

  • Experience working with online communications platforms – e.g. Zoom

  • Knowledge of Irish financial regulations and company law and governance

  • Knowledge of the Charities Governance Code or qualifications/experience in public policy

Application deadline: 10/11/2021

Expected start date: 22/11/2021

Job Types: Full-time, Permanent

Salary: €28,000.00-€32,000.00 per year

Schedule: Monday to Friday

Work remotely: Temporarily due to COVID-19



Application question(s):

Please send a Cover Letter and CV to ireland@commonpurpose.ie by COB on Wed 10th Nov 2021.


* Interviews will be held during the week commencing 15th Nov 2021 *


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